Privacy Policy
1. Who We Are
Our website address is: https://raidymold.com.
We are a B2B manufacturer and exporter specializing in mold and industrial solutions. We are committed to protecting the privacy of our business clients, website visitors, and sales leads in compliance with international privacy laws, including the EU General Data Protection Regulation (GDPR) and the UK GDPR.
2. Information We Collect
Because we operate primarily in a Business-to-Business (B2B) context, we collect personal and professional information necessary to establish and maintain commercial relationships:
* Business & Contact Information: Your name, business email address, company name, phone number, job title, country, and details submitted through our contact, RFQ (Request for Quote), or sample request forms.
* Technical & Usage Data: IP address, browser type, operating system, pages visited, and browsing behavior collected through cookies and tracking tools (e.g., Google Analytics).
* Business Communications: Records of emails, inquiries, and technical specifications exchanged with our sales and customer support teams.
3. Legal Basis for Processing Personal Data
Under the GDPR, we process your data under the following legal bases:
* Legitimate Interests: To process business inquiries, send quotations, provide customer support, prevent fraud, and conduct legitimate B2B marketing and business development.
* Contractual Necessity: To take steps at your request prior to entering into a commercial contract or to fulfill an existing supply agreement.
* Consent: Where required by law (e.g., for non-essential cookies or electronic direct marketing). You may withdraw your consent at any time.
4. How We Use Your Information
We use the information collected for B2B commercial purposes:
* Responding to RFQs, technical inquiries, and product catalog requests.
* Communicating regarding quotes, manufacturing specifications, shipping logistics, and customer service.
* Measuring website performance and optimizing our Google Ads campaigns to attract qualified business clients.
5. Cookies and B2B Tracking Technologies (Google Consent Mode v2)
We use cookies and similar technologies to improve site performance and measure advertising effectiveness.
* Functional Cookies: Essential for site navigation and secure communication.
* Analytics & Ad Performance Cookies: With your consent, we use tools such as Google Analytics and Google Ads to analyze site traffic and optimize B2B marketing campaigns.
You can manage or withdraw your consent at any time using the Cookie Settings banner on our website.
6. International Data Transfers
As a cross-border business, your information may be transferred to and processed on servers located outside the European Economic Area (EEA) and the UK. We implement appropriate safeguards, such as European Commission-approved Standard Contractual Clauses (SCCs), to protect your personal data during international transfers.
7. Third-Party Data Sharing
We do not sell, rent, or trade your personal data. We only share necessary data with trusted partners to support our B2B operations:
* IT & Analytics Providers (e.g., Google Analytics, Google Ads).
* Shipping, Freight Forwarding, and Customs Logistics Partners (to deliver samples or product shipments).
* Automated spam detection and cybersecurity services.
8. Data Retention
We retain inquiry and contact data for as long as necessary to fulfill commercial negotiations, manage active client accounts, and comply with applicable tax, accounting, or trade laws.
9. Your Data Protection Rights (GDPR / UK GDPR)
If you are located in the EEA or the UK, you have the following rights regarding your personal data:
* Right to access, update, or request erasure of your data.
* Right to object to or restrict processing based on our legitimate interests.
* Right to withdraw consent at any time (where processing is based on consent).
* Right to lodge a complaint with your local Data Protection Authority (DPA).
10. Contact Us & Company Details
If you have any questions regarding this Privacy Policy, wish to exercise your data protection rights, or require further B2B compliance information, please contact us:
* Email: [email protected]
* Company Name: Guangzhou Raidy Technology Co., Ltd.
* Company Address: No. 855 Gongye Avenue South, Haizhu District, Guangzhou City, Guangdong Province, China
